PRIVACY POLICY

Privacy

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By entering the Website (a.k.a. “Site”), you agree to the general Terms and Conditions, Privacy Policy, Payment and Sales terms, and all other policies displayed on the Site as outlined by KlipKlick. The Site is the property of KlipKlick. By visiting the Site or purchasing something from KlipKlick, you are engaging in the KlipKlick “Service.” You agree to be bound by the Privacy Policy and KlipKlick Terms and Conditions. Please read carefully and immediately cease using the KlipKlick Site if you do not agree to them.

Summary
 
KlipKlick values the protection of your personal information and will protect it with integrity. KlipKlick ensures that any personal information that is no longer necessary is either destroyed or that you become permanently unidentifiable from the information. If you believe there has been a breach of your privacy, please contact KlipKlick at support@klipklick.com. Key privacy policy points include.
  • KlipKlick only collects data to provide access, improve, understand, customize, support and market KlipKlick services.
  • For site access KlipKlick collects first-name, last-name, email and mobile number. Your email is used for direct communication, as well as support and notifications.
  • Your IP address(es) and access device information is automatically captured when entering the KlipKlick Site
  • KlipKlick automatically enrolls you in ongoing product notifications. Customers may opt-out of these services by contacting the KlipKlick customer support team, please contact KlipKlick at support@klipklick.com.
  • KlipKlick is using third-party analytics solutions such as “Google Analytics” to improve KlipKlick services and offer you a better experience.
  • You can contact KlipKlick through KlipKlick support channels if you have any questions about this policy, how KlipKlick treats your data or the exercise of your legal rights regarding said data (contact KlipKlick at support@klipklick.com).
 
Data Security
 
In order to provide KlipKlick services, KlipKlick collects first-name, last-name, email and mobile number. KlipKlick processes specific information supplied directly by you. KlipKlick implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.  KlipKlick offers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the KlipKlick Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
  1. Data gathered by KlipKlick: To provide KlipKlick services KlipKlick collects and processes information you are prompted to enter when using the Site. Depending on your usage it may include
  2. Basic information: You provide KlipKlick with first-name, last-name, email and mobile number. This data is stored by KlipKlick and is used to create your profile enabling your continued Site usage. Your email is used for direct 2-way communications as well as for contacting KlipKlick’s customer support team. KlipKlick fully recognizes the importance of your privacy and keeps all your personal information confidential. Your personal information will only be used internally within KlipKlick specifically when communicating with you about products, promotions, or other activities. 
  3. Payment information: In order to purchase KlipKlick services when using the KlipKlick Site, you will enter payment information. Your payment information is stored to comply with various regional tax regulations. Data captured may include country, IP address(es), billing address, MSISDN (number uniquely identifying Mobile communications network), transaction IDs and dates of payments. After a transaction, your private information (credit cards, financials, etc.) will not be stored on KlipKlick servers.
  4. Additional information and content, you openly provide while using KlipKlick services: KlipKlick stores the content and information you explicitly provide when using KlipKlick services. This can include chat messages, comments, email communication, photo and video files and similar data.
  5. Customer support: You may give KlipKlick additional information related to your usage of KlipKlick services, including screenshots, videos, copies of your messages and additional contact details so that KlipKlick can provide you with support services. Customers contact KlipKlick through support@klipklick.com for items including but not limited to the following.
    • Opt-out of marketing emails, targeted advertising where applicable, push notifications
    • Access the personal data that KlipKlick holds about you in a portable format
    • Rectify your personal data
    • Request the deletion of your personal data
    • Upgrade service or post video-resume delivery questions
  6. Device information: By using KlipKlick services KlipKlick automatically collects data about your device, such as device name, unique device identifiers, operating system, browser type, language and country, hardware versions, connection speed, pages visited. KlipKlick uses this data to ensure the performance, correctness, security and reliability of KlipKlick services.
  7. Cookies: KlipKlick, may use cookies to deliver the KlipKlick Site to you. Cookies are small pieces of data that are stored on your device. KlipKlick uses cookies and similar technologies to operate the KlipKlick services. KlipKlick uses session cookies to temporarily identify you. These are a specific type of cookies only stored during the active usage and once you stop using the KlipKlick service by logging out, closing your browser, or closing the mobile application the data is erased. Cookies may also be used to provide a “Remember Me” feature, which allows you to login to KlipKlick services without providing your username or password. Additionally, KlipKlick may use cookies to store simple preferences inside KlipKlick services such as language choices, menu positions and content personalization. Cookies can also be used to measure KlipKlick marketing campaign effectiveness. Finally, cookies may be used to investigate frauds or other prohibited activities. You can delete your cookies at any time through your device settings. However, keep in mind, that some features of KlipKlick services may not function properly in this case. By using the KlipKlick Site, you acknowledge that KlipKlick and third parties may use cookies for targeted advertising purposes.
  8. Payment information: You may provide KlipKlick with payment information in order to purchase KlipKlick services. KlipKlick does not collect and process payment data directly so depending on the payment method of choice different policies may apply. The data is stored for legal reasons, to comply with tax regulations in different countries and to provide necessary support. Data gathered may include country, IP address(es), billing address, MSISDN (number uniquely identifying Mobile communications network), transaction IDs and dates of payments.
  9. Information and content, you explicitly provide: KlipKlick stores the content and information you explicitly provide when using KlipKlick services. This can include chat messages, comments, email communication, photo and video files and similar data.
  10. Web beacons: also known as “tracking pixels” are small images that may be used to measure the KlipKlick marketing campaign usage and effectiveness, count visits, as well as tracking whether an email has been opened.
Third-party Data Collection
 
  • Social Third-Party: KlipKlick may obtain information from other sources and combine that with information KlipKlick collects through KlipKlick services. For example, when you register for KlipKlick services with your account in a social network such as “Facebook” and their “Facebook Login” feature, KlipKlick will obtain access to your name, profile picture and email in accordance with the authorization procedures of “Facebook”. Other similar sources may include “Google Sign-In”. Additionally, KlipKlick Site  is hosted on the Wix.com platform. Wix.com provides KlipKlick with the online platform that allows KlipKlick  to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
  • IWX.COM: All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
  • Third-party analytics services: KlipKlick uses KlipKlick's own internal and third-party solutions to gather and aggregate analytical data in order to improve the performance, marketing efforts, health and quality of KlipKlick services. The main third-party solutions which are in use include: "Google Analytics", "Firebase Analytics", "Hotjar", "Facebook Analytics", "Apps Flyer". All of the third-party solutions adhere to the latest data protection laws and best practices.
 
How KlipKlick Uses Your Data
 
KlipKlick uses your information to provide you access to KlipKlick services, to ensure their proper function, to enrich your user experience and deliver the best quality KlipKlick is capable of, as well as improving KlipKlick marketing efforts and business model. Your information is collected in order to:
  • Complete your video resume
  • Continuously improve video quality
  • Provide a stable, secure customer experience
  • Ensure fairness and prevent fraud
  • To communicate with you
  • To provide customer support
  • Optimize KlipKlick business and marketing efforts
  • Verify and confirm payment transactions
  • Provide requested or purchased products and services
  • Communicate service-related information and notifications
  • Communicate information about new services
  • Provide social features: Enable you to communicate with other users using KlipKlick services
  • Monitor the usage of KlipKlick services and analyze emerging trends
  • Communicate personalized KlipKlick service notifications
 
 
Social Sharing Features
 
KlipKlick services may offer social sharing features and other tools such as the “Facebook Like” button, which lets you share data generated by using KlipKlick services in “Facebook”. The use of such features and how they handle your data depends on the privacy policies of the social network.
 
Push Notifications
 
With your tacit consent KlipKlick may send push notifications to your device to provide service activity information, service updates, promotional communications, and other related messages. You can deactivate push notifications by changing your notification settings via your device.
 
Unless legally compelled KlipKlick will not share the following data outside of KlipKlick:
  • Your IP address(es)
  • Your device name, operating system, browser type
  • Your payment information
  • Your first-name, last-name, email and mobile number
 
 
Third-party Services
 
With your tacit consent KlipKlick may share personal data with third-party services, where they exist. For example, for serving personalized ads KlipKlick will require your consent before serving them. Customers may opt-out through support@klipklick.com
 
Regional Law Requirements
 
KlipKlick will share personal data when compelled by regional law enforcement entities. This could be required to prevent, detect, and address fraud, unauthorized use of KlipKlick services, violations of KlipKlick terms and conditions or other harmful illegal activity to protect KlipKlick users.
 
 
Data Retention
 
KlipKlick retains customer data for extended periods of time in order to comply with laws, legal requests, governmental investigations, or investigations of possible violations of the KlipKlick terms and policies, or otherwise prevent harm. In order to comply with tax regulations your payment data is retained for at least 2 years.
 
Children and KlipKlick Services
 
KlipKlick services are not directed towards children, and customers under the age of 18 may not use KlipKlick services. You must also be old enough to consent to the processing of your personal data in your country. KlipKlick does not knowingly collect, target or allow the use of KlipKlick services to persons under the age of 18. If you are under 18, please do not use KlipKlick services and do not send KlipKlick any personal data. If you believe that KlipKlick might have any data from or about a child under the age of 18, contact KlipKlick through support@klipklick.com.
 
 
Questions or Concerns
Please contact KlipKlick at support@klipklick.com.
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